Installation at the Customer site is entrusted to Cason’s mechanical and electronic professional technicians team that is able to follow the installation and commissioning of facilities, supporting the Customer during the delicate phases of start-up and training.
After sales
After sales
Cason has an effective remote-assistance service, using the latest technologies that ensures a first real-time monitoring of the installation World Wide.
Some of the problem cannot be solve online, and Cason offer to the customer a direct contact service with our technician department through dedicated email [email protected] and dedicated phone number in order to set quickly technical dispatch and spare parts order and delivery.
Machine relocation
Machine relocation
Our professional after sales team offer to our customer a large range of services to move already installed equipment to new production plant or new position following the customer needs.
Our team is specialized to disassembly, assembly, re-assembly and re-testing all the equipment, guaranteeing maximum flexibility and fluency to re-starting production cycle in all conditions.
Spare parts
Spare parts
Cason has a solid and dedicated expert service, timely and reliable, cost-competitive and after sales service in real-time also for spare parts.
The deliveries are processed by our italian plant using the most suitable solutions follow Customer needs and enquires received.
Cason after sales dept. is able to attribute different priorities of the enquires for to keep working the Customer’s plant, to don’t affect the Customer productivity.